We aim to ensure customer satisfaction while maintaining fair business practices.
Order Cancellation
- Orders may be canceled within 24 hours of placement
- Orders that have already been processed or shipped cannot be canceled
Returns
- Returns are accepted within 7 days of delivery
- Jewelry must be unused, unworn, and in original packaging
- Customized or personalized jewelry is non-returnable
Refunds
- Once the return is received and inspected, refunds will be processed within 7–10 business days
- Refunds will be issued to the original payment method
- Shipping charges and transaction fees (if applicable) are non-refundable
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos for resolution.
Contact for Support & Returns:
Email: support@alrico.online